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HANNA JAAKKOLA

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SERVICE & BUSINESS DESIGNER
A multi-talented expert in participatory facilitation methods with the ability to hear and sum up what is most essential.

“In coaching and in individual encounters, I am motivated by the desire to build a moment during which everyone has the opportunity to be heard and seen. My mission is to help with change and to illustrate what has been said in order to reach a consensus.”

Hanna has more than ten years of experience in co-development, utilizing design thinking, and planning and facilitating workshops and training modules – both online and face-to-face. Building an understanding of the target group, visualising information and involving customers, personnel and other stakeholders in service development are also Hanna’s core competencies