TELIA
Management team training and development of management team
What was done
Delficon’s main task is to coach leadership teams and provide support for change management. “I am a believer of a team. Construction of teams is based on trust. The most important thing was to deepen the mutual trust between leadership teams. As team members rely on each other, they do not focus on avoiding conflicts, but create a united responsibility and get free to reach the top performance. A effective team knows the strengths of each other and is not afraid to show its vulnerability. Human is in the center, “says Valdur Laid.
Results and benefits
We are not at the goal yet, and Telia’s cooperation with Delficon will continue. Minnariikka Rajala is now continuing her work with the lower level teams and continues at the same time as the manager team member’s sparring partner. “Minnariikka Rajala raises new perspectives. He works boldly but respectfully. As a facilitator Minnariikka also has a strong view and good human knowledge. She brings out people’s know-how and is straight and precise with her feedback. ”
“The change in the organization thrives from the attitude of the leader. Dare to step into your discomfort area. This is knowledge work: when a supervisor himself becomes vulnerable and is self-reliant, he will become trusted. Everyone should go out of their shell, make an effort, “Valdur Laid, managing director, decides.
VALDUR LAID - CEO, Telia
Telia has embarked on a major change towards a more customer-oriented approach and has intensified its operations. Telia’s Managing Director Valdur Laid launched an organizational reform and at the same time set up a new management team. For the launch of the new organization and as the facilitation partner, Delficon was selected from three candidates on the basis of the references.